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Community Cloud is an online platform used to create sites, portals, and forums for connecting customers, partners, and employees. Because it is built on the Salesforce platform, it has access to Salesforce data and records, and it can be further integrated with third party systems....

Salesforce Named #1 CRM On May 7, 2019, International Data Corporation’s (IDC) Worldwide Semiannual Software Tracker named Salesforce the #1 CRM provider for the sixth year in a row. Salesforce increased both its market share position and its revenue more than any other Customer Relationship Management...