Support Packages

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Features

Monthly Cost

SLA

Hourly Rate

Hours Included* (must be used in 2 hour blocks)

Certiﬁed Admin

Certiﬁed Consultant

Certiﬁed Developer

Certiﬁed Architect

Weekly status meeting

Monthly success review

Service Time Zone

Access to Customer Community

Bronze

$2,640

48 hours

$220

–

EST

Yes

Silver

$4,920

24 hours

$205

with consultant

EST

Yes

Gold

$8,880

4 hours

$185

with COO

EST

Yes

Bronze

Monthly Cost
$2,640

SLA
48 hours

Hourly Rate
$220

Hours Included* (must be used in 2 hour blocks)
12

Certified Admin
X

Certified Consultant
X

Certified Developer
X

Certified Architect
–

Weekly status meeting
–

Monthly success review
–

Service Time Zone
EST

Access to Customer Community
Yes

Silver

Monthly Cost
$4,920

SLA
24 hours

Hourly Rate
$205

“Hours Included* (must be used in 2 hour blocks)”
24

Certified Admin
X

Certified Consultant
X

Certified Developer
X

Certified Architect
X

Weekly status meeting
with consultant

Monthly success review
X

Service Time Zone
EST

Access to Customer Community
Yes

Gold

Monthly Cost
$8,880

SLA
4 hours

Hourly Rate
$185

“Hours Included* (must be used in 2 hour blocks)”
48

Certiﬁed Admin
X

Certiﬁed Consultant
X

Certiﬁed Developer
X

Certiﬁed Architect
X

Weekly status meeting
with COO

Monthly success review
X

Service Time Zone
EST

Access to Customer Community
Yes

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Book Appointment

We’re looking for an experienced Salesforce QA analyst to play a vital role in testing our Salesforce solutions and applications. The QA analyst will be an instrumental member of our project team, helping to ensure the solutions we provide are flawless and meet our customer requirements. You will work closely with the entire project team to review the overall functional and non-functional requirements while keeping a user’s perspective in mind. You'll be responsible for manually testing our key Salesforce Solutions applications along with documenting bugs and creating test plans.

Key Roles and Responsibilities:

Find and document bugs; work closely with our development team to ensure proper regression steps are documented.
Review functional requirements and technical designs to create test plans and detailed test cases.
Lead the testing efforts for any given project.
Work closely with product managers and other teams to develop a deep understanding of a product’s requirements.
Understand system components, how they interact with one another, and perform different types of testing: functional, system, regression, and acceptance.
Assist business pre and post launch and act as the first line of triage for any bugs found.
Work closely with development and business teams.
Provide recommendations on testing strategies.
Analyze and identify test cases for test automation.
Design and develop automated test scripts.
Analyze the results of test runs and determine the reason for failures.
Lead the design and implementation of testing processes, tools, and frameworks.
Participate in design reviews and provide feedback on user story acceptance criteria.

Qualifications Requirements

At least 2 years of experience as a QA Analyst.
Hands-on experience with Salesforce.
Salesforce certification – Optional.
Ability to work independently and be a self-starter.
Proven results in leading and overseeing client success stories.
Ability to leverage analytical and problem-solving skills in a fast-paced environment.
Must be fluent in English and have strong communication skills (written and verbal).
Ability to juggle and prioritize multiple tasks within a collaborative team environment.
Relevant experience with QA testing of CRM projects - Required.
Experience with documenting test plans, test cases, bug/defect reports, status reports.
Experience in troubleshooting complex issues.

What are we offering?

Impact – see companies changing under your mandate
Challenge – learn about different industries, technologies, and company leadership.
Professional Path – we invest in your future together by providing mentoring and certification
Flexibility – work remotely or in our office.
Be a pioneer – take a fundamental part of Ntegro’s growth

Our core values:

Integrity – to be honest, and transparent
Quality – to constantly expand our knowledge and improving our processes
Customer Success – do our part in our customer’s success

In your role as a Business Analyst you will combine your business, technology and management skills to lead companies through an impactful Salesforce integration.

This job requires you to survey and break down business procedures and data requirements and translate them into the Salesforce environment with the end goal of increasing the company’s efficiency and improved performance.

Key Roles and Responsibilities:

Serve as a trusted advisor, be the focal point of communication with the customer
Work with clients and end-users to gather, understand, and define business requirements
Design solutions that will meet a client’s business requirements
Collaborate with the team to assure high-quality delivery
Prepare documentation and train users
Monitor adoption and validate solutions
Provide day to day Salesforce support for the client, efficiently managing their environment for optimal long-term results.

Qualifications Requirements

At least 3 years of experience as a consultant/business analyst
Hands-on experience configuring Salesforce
Salesforce certification – mandatory
Ability to work independently and be a self-starter
Proven results in leading and overseeing client success stories.
Ability to leverage analytical and problem-solving skills in a fast-paced environment.
Must be fluent in English and have strong communication skills (written and verbal).
Ability to juggle and prioritize multiple tasks within a collaborative team environment.

What are we offering?

Impact – see companies changing under your mandate
Challenge – learn about different industries, technologies, and company leadership.
Professional Path – we invest in your future together by providing mentoring and certification
Flexibility – work remotely or in our office.
Be a pioneer – take a fundamental part of Ntegro’s growth

Our core values:

Integrity – to be honest and transparent
Quality – to constantly expand our knowledge and improving our processes
Customer Success – do our part in our customer’s success

Job Description:

The Sales Manager will be responsible for working with preexisting internal relationships at Salesforce. The goal of our company is to deliver stellar results to clients in a timely fashion. Our ideal candidate is a creative problem-solver who thinks outside the box, willing to take on any challenge, with the ability to scope a project and write the Statement of Work (SOW). Office culture is extremely important, so you must love what you do, drive results, and be fun to work with. You will be working with clients, Salesforce account executives and internal Ntegro team members to suggest and provide solutions after thoroughly analyzing and understanding the business requirements of new clients.

Responsibilities Include:

Develop and leverage internal relationships at Salesforce AEs and AVPs
Meet and exceed targeted sales goals
Produce and consistently manage a healthy pipeline with accurate next steps and close dates
Create and Generate SOWs to accurately encompass projects
Abide by Ntegro scoping methodology to uncover business processes, user stories and Salesforce use cases
Meet and exceed monthly and annual revenue targets
Build and maintain relationships with Salesforce employees
Remain responsible for lead generation and pipeline generation targets
Travel when required and visit key Salesforce contacts and customers.

Desired Qualifications:

3 Years experience full life cycle in B2B SAAS or Software Services sales
1 year experience knowledge of Salesforce as a super user
1 year experience delivering comprehensive proposals to various audiences
Professional experience at a Salesforce ISV or partner
Ability to estimate the level of effort for basic Salesforce tasks
Ability to write and present accurate SOW’s (Statement of Work)
Salesforce Admin certification
Experience selling to C-level executives at mid market companies.