fbpx

Salesforce News

In a recent Slack update, the company released additional functionality for Sales Cloud and introduced Service Cloud compatibility. The update concerns Slack’s Salesforce app, which allows users to surface Salesforce data within the Slack chat window. With just a few simple commands, sales and service...

The Salesforce IdeaExchange allows users to directly impact the Salesforce roadmap. Three times a year, product managers review requests and publish a list of potential features based on feasibility and popularity. Users, who are each allotted a 100-coin “budget,” vote to back the features they’d...

On Wednesday, August 7, 2019, Salesforce published a press release announcing its move to acquire ClickSoftware, a company focused on building field service management solutions. The acquisition will be made in the form of a mix of cash and Salesforce common stock and will amount...

On Monday, June 10, Salesforce announced its plans to purchase Tableau Software. The acquisition will be made in the form of an all-stock transaction amounting to $15.7 billion, and both boards have agreed to the deal. Tableau Software will still operate independently under its own...

Introducing…Einstein Analytics For Financial Services On May 7, 2019, Salesforce published a press release announcing the new Einstein Analytics for Financial Services. On that same day, SVP and GM of Salesforce Einstein Analytics Ketan Karkhanis did a brief Q&A about the new capabilities. Here is everything...

Salesforce Named #1 CRM On May 7, 2019, International Data Corporation’s (IDC) Worldwide Semiannual Software Tracker named Salesforce the #1 CRM provider for the sixth year in a row. Salesforce increased both its market share position and its revenue more than any other Customer Relationship Management...